Customer Service Excellence

Large amounts of research show the correlation between profitability and the quality of customer service. Customer satisfaction leads to good reputation and positive word-of-mouth, which generates greater public confidence. Our course covers customer service ethics; students will be able to better understand customers and deal with their complaints and learn how to delight them.

Course Duration
2 Days Instructor led course

Benefits

  • Venue: Onsite or at DPI
  • DPI is accredited by KHDA

Schedule

Location
Starting Dates
Days
Timings
Register
Location
Dubai
Starting Dates
06-08-2016
Days
Saturdays
Timings
10:00am-6:00pm
Location
Dubai
Starting Dates
10-09-2016
Days
Saturdays
Timings
10:00am-6:00pm
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